Delete in the app
- Open SwimForm and go to You.
- Open Settings.
- Tap Delete account.
- Read the confirmation and approve the deletion.
- Keep the app open and online until it confirms success.
What deletion removes
- The encrypted Sign in with Apple refresh credential stored by SwimForm.
- The RevenueCat subscriber record associated with the SwimForm account.
- The local session, report library, saved frames, training history and SwimForm preferences on that device.
The server removes those service-side records and attempts to revoke its Apple authorization. A one-way pseudonymous revocation marker remains only so sessions issued before deletion cannot become valid again; it contains no video, report, email address or Apple credential. The app clears local data only after service-side deletion succeeds. If Apple revocation is temporarily unavailable, the SwimForm account is still deleted and the app tells you how to remove SwimForm manually under Settings → your name → Sign-In & Security → Sign in with Apple. If service-side deletion fails, the app keeps you signed in and clearly tells you to try again.
Account deletion does not cancel your store subscription. To stop future billing, open your App Store or Google Play subscription settings, select SwimForm, and cancel the subscription.
Why billing is separate
Apple and Google control platform purchases and renewal. SwimForm cannot silently cancel, refund or change a store subscription when an account is deleted. Cancelling through the platform store stops future renewal; access normally continues until the paid period ends.
If you cannot access the app
Email yacobiamit@gmail.com using the subject “SwimForm account deletion.” We may need to ask you to sign in again or verify control of the Apple account before acting. Never send an Apple password, payment information or private authentication code.
After deletion
You can use Sign in with Apple again later to create a new SwimForm account. Device-local reports deleted with the old account cannot be restored because reports are not backed up to a SwimForm cloud library.
Need deletion help?
Contact support if the app reports a deletion failure or you no longer have access to the device.